Home » Student Guide » Repairs Procedure

A picture of a person repairing a tap

If you need to report a repair:

  • The quickest way is via your online account. Visit www.svhs.org.uk/register to sign up. You can then report repairs at a time which suits you.
  • You can also contact us using live chat. Visit www.svhs.org.uk and click on the orange ‘Chat Live now’ icon at the bottom of the page.

Emergency Repairs

If you repair is an emergency, please phone 01684 272727 and press option 2. We operate an emergency ‘out of hours’ repairs service outside our opening hours.


Opening Hours:

8:00am to 5.00pm Monday, Tuesday and Thursday
10.30am to 5.00pm Wednesday
8:00am to 4.30pm on Friday